Terms of Service

1. Acceptance of Terms

By accessing and placing an order with NorthVST, you confirm that you are in agreement with and bound by the terms and conditions contained in the Terms of Use outlined below. These terms apply to the entire website and any email or other type of communication between you and NorthVST.

2. Order & Payment

When you place an order, you are offering to purchase a product at the listed price. We reserve the right to accept or decline your order for any reason. All payments must be made in full before the production of your custom varsity jacket begins. We accept various payment methods as outlined on our website.

3. Customization

All customization details provided by you (including numbers, initials, and names) will be used exactly as submitted. It is your responsibility to ensure all information is accurate. Once production begins, we cannot make changes to customization details. Please review your order carefully before submission.

4. Delivery

Delivery times are estimates and begin from the date of payment confirmation. Custom varsity jackets typically require 2-3 weeks for production plus shipping time. We are not responsible for delays due to customs, weather conditions, or other circumstances beyond our control.

5. Returns & Refunds

Due to the custom nature of our products, we do not accept returns unless there is a manufacturing defect. If you receive a defective product, please contact our support team within 7 days of receipt with photos of the issue. If approved, we will repair, replace, or refund the product at our discretion.

6. Intellectual Property

All content on this website, including graphics, logos, and text, is the property of NorthVST and is protected by copyright laws. You may not use, reproduce, distribute, or create derivative works from this content without explicit written permission.

7. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. It is your responsibility to review these terms periodically. Your continued use of the website after changes constitutes acceptance of the modified terms.

8. Contact Information

If you have any questions about our Terms of Service, please contact us at support@NorthVST.com or through our Support page.

Last updated: April 25, 2024